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Support

Quick answers for Calendar Sync, Live Activities, and links to your journeys.

Journey missing?

Open Zugkunft and tap +. Run Calendar Sync again or import the journey through the share sheet.

No Live Activity?

Check whether iOS allows Live Activities for Zugkunft, then verify the preference inside Zugkunft.

Link opens the website?

Open the link on an iPhone with Zugkunft installed.

Data not current?

Pull down on the journey list. WIFIonICE extras are available only on the train Wi-Fi while Zugkunft is open.

Set up Calendar Sync

  1. Save a supported ICE or IC connection from DB Navigator to your Calendar.
  2. Open Zugkunft, tap +, and choose Connect Calendar.
  3. Allow full Calendar access. Zugkunft filters and processes matching journeys on your iPhone.
  4. If a detected journey changes, review and confirm that change in Zugkunft.

Live Activities

Live Activities can start automatically before your journey. You can also start one from the journey screen. If updates seem late, open Zugkunft and refresh the journey list. iOS may delay background updates.

Journey links

Journey links open a journey already saved in Zugkunft. If it is shown as unavailable, import it first from your Calendar or the share sheet.

Shared journeys

Open your journey and tap Share journey, then send the link. Anyone with the link can follow the train’s arrival in a browser. In Zugkunft, choose Follow journey to save it under Shared with you, then start a Live Activity if you want Lock Screen updates.

If you use an older app version, open the same link in Safari. After installing Zugkunft, reopen the original link. If sharing has ended or the journey has changed, ask the sender for a new link. Stopping a recipient Live Activity does not stop the sender’s tracking.

Contact

Email support@zugkunftapp.com with a short description of the issue and your iOS and app versions. Please do not send booking codes, credentials, or complete calendar entries. For questions about your data, contact privacy@zugkunftapp.com.